As our Internet devices get smaller and more powerful with time, the natural course of action would be to leverage their mobility and handy-ness to become more socially aware. The services we have (like Twitter and Pownce) at present rely on manual updates from people regarding their activities. What we need is a smart system which understands your presence, and uses it to leverage your social networking. The one who gets there first, will definitely benefit. Techcrunch gives the example of Fon11, which is currently in alpha. Screenshots look promising, and it seems to be going in the correct direction.
We already know that iPhone-ers are the majority of the mobile Internet users, so developers don’t need to worry about a new service of this kind being used. What they should worry about is adding the basic features that might help people share their presence with others. This could include GPS tracking, or wi-fi goodness.
Social networks have to break out of the box here. It’s ironical how a “social” network today involves people sitting in front of their computers, away from the same people that they’re checking up on. There is only so much market for a one that connects people “on-line”. People today are much more inclined to meet others in person, rather than post messages and carry on conversations on their wall. Sure, it makes sense when the two people stay far apart, but for friends in the same locality or city (like most college students), it seems almost absurd. Just like one uses the phone to call up the person living a few houses away and not IM them, it’s the next evolutionary step for networks to show more presence information to friends in the neighbourhood — on their mobile devices.
Privacy and compatibility issues
With great features (and powers!), comes great responsibilities. The privacy and security features of such networks will have to be spot-on, and ever-unfailing. One glitch, and a user might end up revealing their presence to people they didn’t want to let know. This will also be Christmas for stalkers and the likes. Hence, everybody needs to be very careful when using devices and services in such a way. A white-list approach rather than a black-list one will definitely help.
The second biggest concern is that of compatibility. The iPhone comes with GPS tracking cellular triangulation (thanks Deepak), and I gather that Blackberry does too (triangulation/GPS, not sure). There will have to be a standard established (or maybe just a common pipe through Google Maps for everyone) so that the services work seamlessly on all devices, regardless of their make, model or software. It’ll be sad to see a IE vs. Firefox vs. Safari vs. Opera in the mobile market, because it’s the people who ultimately suffer.
The providers’ concern would be a way to generate revenue using their mobile network. Phone screens aren’t really adequate for displaying advertisement alongside content, which means that they will have to come with new and innovative ways of displaying non-intrusive advertisement. That is, if they plan to keep things free. I don’t want to think of paying to be part of a social network.
This seems to be the ultimate foray market for the existing players. With news of people burning out on social networks1, this is probably what it will take to get them connecting again. This is a whole different way of integrating social networks into our lives — putting the “social” back into social-network.
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Although Facebook denies it clearly, I believe people are hitting something of an exhaustion point. I for one am tired of visiting the Facebook pages many times everyday just to keep track of friends. Information should come to the user about his/her social graph. And while Facebook does this very well (with the news-feed), it is still too much to have that only on Facebook’s page. I know they have page-views to keep in mind, but it’ll be much better if they released the feed as a real feed. ↩
4 Comments
Many companies are moving towards what I heard as Web 3.0 (!), mashing up NFC (Near-field Communication) with Social Networking. I think Apple and Nokia will be the ones to reach there first. In that case, Apple will dominate in US and Nokia in Europe. NTT Docomo already has several such services, but that can be considered equivalent to none, because of the unavailability of their service outside Japan.
PS: Can you tell me the source of your statement that iPhone comes with GPS? I think it has only Cellular BTS Triangulation, a very very coarse alternative for GPS.
I meant triangulation, sorry!
Apple will get the mobile social network thing going before any other company, for the simple reason that they’ve anticipated the market well, and steered things around themselves. Once they do, they’ll be working overtime securing deals all over the world, because they will not want to lose momentum and risk losing to WM or Blackberry a section which they created.
Apple’s closest competitor is Blackberry … this isn’t Nokia’s play field, is it? The only smart-phone I’ve seen from Nokia which is worth mentioning is the N95. The E-series is downright rubbish … big and clunky. I think we can safely eliminate Motorola as well (no-offence :P)
From some inside info, and the fact that Europe is a Symbian/Nokia dominated region, I think Nokia will score in Europe, rather than iPhone or Blackberry. Of course, Nokia doesn’t stand a chance in US. Nokia does have a few tricks up its sleeve, and we cannot rule them out so easily.
As for Motorola, they are just beginning to talk about these stuff and will take a good 3 years to release phones. Motorola is good with innovation, but they lack business strategies. Safely eliminated!
well, i have seen fon11 too, but i have seen 4 other mobile social network, one by nokia by the way. and 3 for WM, 2 use silverlight 2.0 and one of them was shown at MIX08.
so i think the 3 main camps get them pretty much at the same time.
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