Today, record labels grumble about Apple’s tight grip on their business, and many consumers are frustrated because the iPod works only with iTunes, at a time when there are many ways to get digital content.

Yes, people clearly hate iTunes. And iPod only works with iTunes? Err …

“Apple wants to lock you in,” says Robert Enderle, a consultant who has been briefed by Dell. “Dell wants to lock you in to choice.”

Well, if Enderle said something about Apple, it must be insightful.